Attention Providers! We are excited to announce the launch of our brand new Provider Portal designed with your needs in mind.

You must register for a new account in order to access the Provider Portal, even if you’ve logged in before. Your previous login information will no longer work.

Create your new account today at

Why is there a new Provider Portal?

Because we want to make your job easier. The new Provider Portal has been designed to be much more functional and user friendly. Your time is important to us, and the less time you have to spend online – or on the line – means more time spent with your patients and our Members.

What features can I find on the Provider Portal?

  • Eligibility and benefit information
  • Claims and authorization status
  • Prior authorization requests
  • Care management plan details
  • Patient history
  • Plan policies and forms

Find a full list of features, including new Provider tools, on our website at

How can I register?

Visit and click on “Create My Provider Account.” Once you’ve entered all required information, our team and/or your Office Manager will verify your Provider status and approve your registration.

What if I need help registering or I can’t find something I’m looking for on the Portal?

Please contact our Provider Relations team at 210-358-6030, Monday through Friday, 8:30 a.m. to 5 p.m. or email We are here to help.

You’re already online, so spend less time on the line waiting for the answers you need by registering for the Provider Portal today.

We have launched a new secure portal for both Members and Providers! You will need to create a new account to access it. Register now!

Member Portal
Provider Portal