COVID-19: Testing, Prevention, And Resources

As a Community First Member, viral COVID-19 testing is covered at

no cost to you.

We know that there continue to be a lot of questions and concerns about COVID-19. We’re here to help. Community First Health Plans is committed to bringing our Members the resources and support you need while helping you access the care you deserve.

Find out how to get your free COVID-19 at-home test and review updated quarantine guidelines below.

How To Get Your Free At-Home Test

Community First Medicaid, Medicare, University Community Care Plan, University Family Care Plan, and our Commercial HMO plans cover your at-home COVID-19 tests.

Please click on your plan to learn how to get your free at-home test at your local pharmacy, store, or online.

Where Can I Get Tested for COVID-19?

You can get tested at your local pharmacy, primary care provider’s office, or at a local testing site near you.

Here’s a list of public and drive-thru testing sites and resources:

Who Should Get Tested For COVID-19?

According to the CDC, these are the key times to get tested.

  • If you have symptoms, test immediately.
  • If you were exposed to COVID-19 and do not have symptoms, wait at least 5 full days after your exposure before testing. If you test too early, you may be more likely to get an inaccurate result.
  • If you are in certain high-risk settings, you may need to test as part of a screening testing program.
  • Consider testing before contact with someone at high risk for severe COVID-19, especially if you are in an area with a medium or high COVID-19 Community Level.

COVID-19 Hotline

The San Antonio Metropolitan Health District has opened a COVID-19 Hotline for residents to ask questions about the virus. The hotline is available in English and Spanish. Residents can call 311 or (210) 207-6000 and select option 8.

If you need assistance or have questions about transportation for testing, please call the hotline listed above.

Hours of operation are Monday through Friday, 8:00 a.m. – 5:00 p.m. and Saturday & Sunday 8:00 a.m. – 12:00 p.m.

    MASKS

    The CDC recommends wearing a mask when there is a lot of COVID in your community, when you’re sick, and when caring for someone who is sick with COVID-19. 

    • Wear a mask in public places where there are a lot of people around.
    • The mask must fit snug on your face, covering your nose, mouth, and fit under your chin.
    • Make sure it is easy to breathe.
    • If you visit someone who might get very sick from COVID-19, wear a mask when you are with them.

     Mask Guidance – CDC

    QUARANTINE & ISOLATION

    Quarantine

    Quarantine and stay away from others when you have been in close contact with someone who has COVID-19.

    Isolate

    Isolate if you are sick or test positive, even if you don’t have symptoms.

    COVID-19 or Flu?

    Some of the symptoms of flu and COVID-19 are similar, so it may be hard to tell the difference between them based on symptoms alone.

    Influenza (flu) and COVID-19 are both contagious respiratory illnesses, but they are caused by different viruses.

    Visit our Flu Shot & Prevention Page for more information about the flu

    COVID-19 Vaccine

     We’re keeping up to date with the latest news and information about the COVID-19 vaccine, including boosters, availability for children, and more.

    Visit our COVID-19 Vaccine Page for information from trusted sources, including the CDC, FDA, and Texas DSHS.

     

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    12238 Silicon Drive
    Suite 100
    San Antonio, TX 78249

    Phone

    Avenida Guadalupe

    1410 Guadalupe
    Suite 222
    San Antonio, TX 78207

    Paper Claim Submissions

    Community First Health Plans, Inc.
    P. O. Box 240969
    Apple Valley, MN 55124

    Q

    Renewal Deadline Approaching

    When the COVID-19 Public Health Emergency ends, you may need to take action to keep your Medicaid/CHIP benefits. Find out what steps you can take now to keep your coverage.

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