Contact Us

general correspondence

Community First Health Plans
12238 Silicon Drive, Suite 100
San Antonio, TX 78249

Paper Claims Submissions

Community First Health Plans, Inc.
P. O. Box 853927
Richardson, TX 75085-3927

Community First Health Plans Member Services

210-227-2347

Toll-free 1-800-434-2347

Monday through Friday from 8 a.m. to 5 p.m.

TTY: 210-358-6080

Toll-free: 1-800-390-1175

24 hours a day, seven days a week
Community First Health Plans provides Members with the following:
  • Written and/or oral interpration
  • A toll-free and typewriter/Telecommunications Device for the Deaf (TTY/TDD) telephone number available 24 hours a day, 7 days a week for Members who have difficulties hearing or speaking.
  • Access to auxiliary aids and services.
  • Free language services to people whose primary language is not English including qualified interpreters and information written in other languages.

If you need these services, please contact Member Services.

Community first Media Contact

For assistance with media inquiries, please contact:

Cynthia de la Pena
Senior Manager, Outreach Development
Corporate Communications & Marketing
210-510-2467
cdelapena@cfhp.com

Visit our Coronavirus (COVID-19) page for the latest vaccine information, updates, and frequently asked questions.

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