Provider Directory
Community First Provider Directories help you pick a provider for your health care needs.
It’s important that you choose a primary care provider (PCP). Your PCP will help you get your health care benefits. If you do not pick a PCP, one will be chosen for you.
You can call your PCP any time, day or night. Someone will always be available to take your call. If you are unable to reach your doctor and need help, call the Nurse Advice Line toll-free at 1-800-434-2347.
Medicaid Plans
STAR Kids
CHIP Perinate & Neonate
CHIP
STAR Medicaid
Commercial Plans
HMO
UFCP
ERS
Medicare Plans
Medicare
Helpful Links
Community First Provider Directories, Member Handbooks, and Member Newsletters are available in print, free of charge. Call Member Services at
1-800-434-2347 or request a copy through the Member Portal, and we’ll mail you one within five business days.
Directories are updated weekly. Information may change at any time.
Community First does not require a referral to see a specialist. Some specialists may require a referral from your PCP before they will see you. Additionally, some services require preauthorization from Community First before you can get care. Your PCP will take care of this request for you.
You can also call Member Services to find out if a certain service requires preauthorization.
Some services that do not require a referral:
- Behavioral health services
- OB/GYN services
- Vision exams from an optometrist
Call Member Services at 210-227-2347 or toll-free at 1-800-434-2347 if you need help finding a provider or scheduling an appointment.
Corporate Office
San Antonio, TX 78249
Phone
Local: 210-227-2347
Toll free: 1.800.434.2347
Avenida Guadalupe
1410 Guadalupe
Suite 222
San Antonio, TX 78207
Paper Claim Submissions
Community First Health Plans, Inc.
P. O. Box 240969
Apple Valley, MN 55124
Renewal Deadline Approaching
When the COVID-19 Public Health Emergency ends, you may need to take action to keep your Medicaid/CHIP benefits. Find out what steps you can take now to keep your coverage.
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