Provider Directory

This directory was made to help you pick a provider for your health care needs. It is important that you choose a primary care provider. This provider will help you get your health care benefits. If you do not pick a primary care provider, one will be chosen for you.

 

You can call your primary care provider at any time of the day or night. Someone will always be able to take your call. If you are unable to reach your doctor and need help, call the Nurse Advice Line toll-free at 1-800-434-2347.

Medicaid Plans

STAR Kids

CHIP Perinate & Neonate

CHIP

STAR Medicaid

Commercial Plans

HMO

UFCP

ERS

Medicare Plans

Helpful Links:

Member Handbooks and CFHP Member Newsletters are available in print, free of charge, and mailed within 5 days, by calling 1-800-434-2347 or by making a request through your secure Member Portal.

This directory is updated every week. Information may change at any time.

 

Community First does not require a referral to see a specialist. Some specialists may require a referral from your PCP in order to see you. Additionally, some services require a pre-authorization from Community First before you receive services. Your PCP will take care of this request for you. You can call Member Services to find out if a certain service requires authorization.

Some services that do not require a referral:

  • Behavioral health services
  • OB/GYN services
  • Vision exams from an optometrist

Call Member Services if you need assistance finding a provider or to help you schedule an appointment at (210) 227-2347 or toll-free at 1-800-434-2347.

We have launched a new secure portal for both Members and Providers! You will need to create a new account to access it. Register now!

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