Provider Educational Sessions

#CommunityFirstProviders

Welcome, Providers!

We are committed to supporting our Providers by providing needed support, information, easy access to tools and resources, and more.

Please use this page to register for our virtual educational sessions designed to help orientate you with Community First. Learn about the Provider Portal, our processes, procedures, and the latest news and updates.

Provider Education Sessions

Provider Onboarding Orientation

A brief history of our roots in the community and overall mission
Service area
Membership and the health plans offered
Benefit programs
Texas Health Steps
Provider responsibilities and resources
Authorizations and claims

All Providers MUST attend Provider Onboarding within 30 days of their effective date, per their contract agreement with Community First Health Plans.

Long Term Services and Support/EVV

STAR Kids program overview
Long Term Support Services
Electronic Visit Verification
STAR Kids eligibility
STAR Kids covered benefits and Value Added Services
STAR Kids waivers
STAR Kids Service Coordination
Authorizations
Provider enrollment & credentialing
Claim filing, appeals, EFT
Cultural competency

Provider Portal and Authorization Overview

Portal registration and access
Navigation and functionality
Claim status search
Eligibility look up
Claim Appeal Submission Form
Other Portal Features
Submitting authorization requests
Searching for submitted authorization requests
Troubleshooting common issues

Provider Forum

News and updates relevant to Community First Providers
Texas HHSC updates
Provider communications

Registration

Register using the button below.

IMPORTANT: All Providers MUST attend a Provider Onboarding Session within 30 days of their effective date, per their contract agreement with Community First Health Plans.

*Please only use direct contact information when registering for a session.

Register Today!