A strong, arctic cold front is expected to arrive early Sunday, January 14, affecting Community First Health Plans’ Service Delivery Area, which includes Atascosa, Bandera, Bexar, Comal, Guadalupe, Kendall, Medina, and Wilson counties.

Freezing weather can be dangerous. We want to make sure our community is prepared. Here are some helpful resources. Please share with patients who you think may benefit from this information.

IMPORTANT COMMUNITY FIRST NUMBERS

Member Services
STAR/CHIP: 1-800-434-2347
STAR Kids: 1-855-607-7827 / Service Coordination: 210-358-6403
(STAR Kids Members can also contact their Service Coordinator directly.)
Medicare: 1-833-434-2347
UCCP: 1-888-512-2347
Commercial HMO: 1-800-434-2347

Provider Relations: 210-358-6294


Community Resources/Safety Tips

Weather Updates
Winter Weather Preparedness Guide (ENG)
Winter Weather Preparedness Guide (SPAN)
CPS Energy Outage Map
SAWS Freezing Weather Resources
VIA Metropolitan Transit
Bexar County Office of Emergency Management
Generator Safety
Warming Centers
Community First Food Pantries
Community First Resources (Find Help)
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An important message for our new STAR+PLUS Members.

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