Community First is proud to offer high-quality health care coverage for individuals and families. We believe that everyone deserves access to the services and support needed to live a healthier life. We are proud to have touched the lives of over 3 million individuals since 1995.
Community First Health Plans was established in 1995 by University Health specifically to begin providing health care coverage to the citizens of Bexar and it’s seven surrounding counties.
At Community First, our mission is to not only improve the health outcomes of our Members, but also the overall health of our community. A portion of all Community First’s proceeds goes directly into improving the community we are a part of.
Effective October 15, 2019, CFHP will require Providers to use a physical address when submitting claims. Due to HHSC requirements, the use of P.O. Box addresses will not be allowed as a billing address.If you have questions regarding this communication update, please...
CFHP has resolved the issue with the response files known as 277CA and 999, which alert a claim submitter as to the “Acceptance” or “Rejection” of a claim submission. The 277CA and 999 files are now being posted to the CFHP Claim Clearinghouses and all files dating...
Dear Participating Provider,Effective June 1, 2019, Community First health Plans (CFHP) implemented a new core claim processing platform called QNXT. Electronic or Paper claims submitted on or after June 1, 2019 to CFHP should be submitted using the Medicaid...
Community First Health Plans (CFHP) converted to a new STAR Kids Billing Matrix On June 1, 2019. Upon further review, CFHP identified errors on the billing matrix and has retracted it from its website and provider portal.CFHP apologizes for the inconvenience this may...
As of June 1, 2019, Community First Health Plans (CFHP) converted to a new core platform system. We are currently experiencing an issue with the response files known as 277CA and 999, which alert a claim submitter as to the “Acceptance” or “Rejection” of a claim...
The process to access historical EVV records stored by Sandata is changing.Effective March 1, 2019 all requests to access Sandata historical EVV records must be emailed to Electronic_Visit_Verification@hhsc.state.tx.us. Please include “Sandata Request” in the subject...