Effective October 1, 2023, The Texas Health and Human Services Commission (HHSC) is amending The EVV Policy Handbook, Section 7040, Alternative Device. HHSC is reducing the use of alternative devices to modernize the EVV program, increase program integrity, and reduce...
Electronic Visit Verification (EVV) Providers are reminded that Daylight Saving Time begins Sunday, March 8, 2026. At 2:00 a.m., clocks will move forward one hour to 3:00 a.m. Because of this change, the overnight period will lose one hour, and EVV visits or shifts...
Beginning January 1, 2026, the Health and Human Services Commission (HHSC) will end the Dual Demonstration Program and transition Medicare-Medicaid Plans (MMPs) to integrated Dual Eligible Special Needs Plans (D-SNPs). Members currently enrolled in MMPs will move to a...
On November 3rd, some HHAeXchange+ users who have automatic updates enabled received the latest version of the HHAeXchange+ app automatically after signing in. Users who do not have automatic updates enabled will need to manually update the app through their mobile...
The Texas Medicaid & Healthcare Partnership (TMHP) has published the 2026 onboarding schedule for EVV Proprietary System Operators (PSOs) on the TMHP EVV Proprietary Systems webpage. What This Means for Providers:An EVV proprietary system is an approved...
The state provided Electronic Visit Verification (EVV) system vendor, HHAeXchange will host a town hall on October 30, 2025, for EVV program providers, FMSAs, and CDS employers who use HHAeXchange as their EVV system. The webinar will be recorded and available. In...
Community First Members affected by severe weather can contact Member Services at 1-800-434-2347 for support. If you have special health care needs and need assistance, please contact your assigned Service Coordinator directly.
