Community First Health Plans Contest Rules

Updated May 6, 2026

Unless otherwise specified, these Official Rules apply to any promotion (whether called a “sweepstakes,” “giveaway,” or “contest”). If official rules other than these Official Rules apply to a particular promotion, those official rules will be posted on this website and identified by the name of the promotion.

Some promotions may be open only to current Community First Health Plans Members or Community First Insurance Plans Members; any such eligibility requirements will be stated in the applicable promotion details and/or promotion-specific official rules.

NO PURCHASE NECESSARY TO ENTER OR TO WIN. A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING. ALL FEDERAL, STATE, LOCAL, AND MUNICIPAL LAWS AND REGULATIONS APPLY. VOID WHERE PROHIBITED.

1. Eligibility Subject to the additional restrictions below, sweepstakes, giveaways, and contests (collectively, a “Contest”) are open to (i) residents of the State of Texas; (ii) residing in one of the following counties: Atascosa, Bexar, Bandera, Comal, Guadalupe, Kendall, Medina, and Wilson counties; (iii) who are 18 years or older at the time of entry or have a Legally Authorized Representative enter a submission on their behalf (age subject to change based on Contest or in Sponsor’s sole discretion) and who have either (a) a valid Texas driver’s license or Texas state-issued ID; or (b) another form of government-issued ID and a utility bill proving residence in the State of Texas. The term “family members” includes spouses, parents, grandparents, siblings, children, grandchildren, and in-laws, regardless of where they live.

Limit: Only one (1) prize winner may be selected from the same household conducted by Community First Health Plans, Inc. If you or a member of your household has won a prize from the same Contest, the second entrant will be ineligible to receive a prize determined by the timestamp on the entries.

2. How to Enter The Contest will take place between the start and end times and dates stated on the Contest webpage on the Sponsor’s website (the “Contest Period”) or on the Sponsor’s social media channels. Sponsor will be the official timekeeper for the Contest.

  • If the Contest requires entrants to like or comment on a Social Media Platform post:

Contests may be offered via Sponsor’s social media channels (e.g., Instagram®, Facebook®, Threads®, YouTube®, LinkedIn®) (collectively, “Social Media Platforms”).

To enter, you must have the required Social Media Platform account registered under your name and you must be signed on to that account when you enter. Find the Contest post on the relevant Social Media Platform and follow all posted instructions to enter. Unless otherwise specified, if the Contest requires entry by liking a post, Sponsor will select a winner through a random drawing among all eligible entrants.

If the Contest requires entry by commenting on a post, Sponsor’s Contest post will state the criteria for designating a potential winner (e.g., the sixth person to comment) prior to the Contest Period and any other required content, such as custom hashtags (e.g., “#CommunityFirstHealthPlans”) or tagging the Sponsor (e.g., “@cfhealthplans”). Sponsor will count comments in the order they are received, and all comments received by Sponsor will be counted for the purpose of determining the winning entry. Sponsor may delete or decline to publish some comments during the Contest Period, but these will not be excluded from Sponsor’s count. Only a valid entry submitted in compliance with these Official Rules may win. If Sponsor decides, in its sole discretion, that a potential winner’s entry does not comply, Sponsor may designate the next valid entry to be the winning entry.

In the event of a dispute, an entry will be deemed to have been submitted by the owner of the Social Media Platform account from which the entry is submitted, provided that such person satisfies all other Contest eligibility requirements. The Contest is in no way sponsored, endorsed, or administered by or associated with any Social Media Platform.

Winner Selection and Odds: The maximum number of winners will be announced. Unless otherwise stated by Sponsor, Winners will be selected by random drawing from among all eligible entries. Odds depend on the number of eligible participants.

  • If the Contest requires entry through the Sponsor’s website

To enter via a Sponsor’s website, visit the relevant website at the relevant link(s):

    • Corporate – communityfirsthealthplans.com
    • Medicaid – medicaid.communityfirsthealthplans.com
    • Medicare – medicare.communityfirsthealthplans.com
    • University Community Care Plan – exchange. communityfirsthealthplans.com
    • University Family Care Plan or Commercial HMO – commercial.communityfirsthealthplans.com

and navigate to the Contest’s page. Complete all of the required information and follow all posted instructions.

Winner Selection and Odds: The maximum number of winners will be announced. Unless otherwise stated by Sponsor, Winners will be selected by random drawing from among all eligible entries. Odds depend on the number of eligible participants.

  • If the Contest requires entry through the Sponsor’s mobile application:

To enter through the Sponsor’s App, download and install the App on a compatible mobile device from either Google® Play or the iTunes® App Store.

Once you have installed the App, navigate to the Contest on the App to register for the specific Contest. Follow the instructions on the registration page and complete all required information to submit an official entry form. All of the information you provide must be complete and accurate. Entrants who submit an invalid phone number or email address may be disqualified in the Sponsor’s sole discretion. Standard data rates may apply.

By participating in any Contest on the Sponsor’s App, you agree to be bound by the App’s terms of use and privacy policy. Limit one (1) entry via mobile app per person and per household regardless of whether you enter via the Android App or the iOS app. Sponsor is not responsible for any issue that may prevent a contestant from being able to download or access the app or complete his/her entry. Google, Inc. and Apple, Inc. are not sponsors of any Contest, and no Contest is endorsed or administered by, or associated with, Google, Inc. or Apple, Inc.

Winner Selection and Odds: The maximum number of winners will be announced. Unless otherwise stated by Sponsor, Winners will be selected by random drawing from among all eligible entries. Odds of winning depend on the number of eligible participants.

General Contest Entry Terms: The following terms are applicable to all Contests:

Sponsor reserves the right to disqualify any entries by persons who submit false or misleading entry information or who Sponsor determines to be tampering with or abusing any aspect of the Contest. In the event of a dispute, an entry will be declared to have been made by the authorized account holder of the account from which an email or text message was sent. “Authorized account holder” is defined as the natural person who is assigned to an email address or telephone number or other identifier automatically associated with the email, text message, or by a wireless service provider that is responsible for assigning the same.

The use of multiple identities and/or accounts is prohibited, and any attempt to obtain more than the stated number of entries will void that participant’s entries and may result in the participant’s disqualification. Incomplete, forged, altered, automated, mechanically reproduced, lost, late, misdirected, garbled, or illegible entries, or entries that do not meet the size or formatting requirements specified above, will be disqualified. Sponsor will not be responsible for failure to receive entries due to transmission failures or technical failures of any kind, including, without limitation, malfunctioning of any network, hardware, or software, whether originating with the sender, Sponsor, or Sponsor’s Contest application service provider. In the event of a dispute, all online entries will be deemed to have been submitted by the owner of the ISP account from which they were sent, provided that such person satisfies all other Contest eligibility requirements. For these purposes, an ISP account holder shall mean the natural person assigned to such ISP account by the Internet access provider, online service provider, or other organization responsible for assigning ISP addresses for the domain associated with such ISP account.

By entering, you represent and warrant that your entry complies with the requirements set out above. All entries shall become the sole property of Sponsor to be used or disposed of at Sponsor’s sole discretion. No entry will be returned. Submission of any entry constitutes a participant’s irrevocable consent to the publication or other use (but not the obligation to use) by Sponsor, including by their website, email, social media, advertising, and promotional purposes, whether commercial or publicity, without limitation, without further review or approval or additional compensation to you.

By participating in the Contest, you agree to be bound by Sponsor’s Privacy Policy available at https://communityfirsthealthplans.com/privacy-policy/.

3. Prize Description Prizes will vary in each Contest. A description of each prize will be announced on the Sponsor’s website or the relevant social media platform(s). No credit or cash will be given for any unused portion of any prize package. No refund or compensation will be paid in the event a prize is defective. Sponsor is not responsible for lost or damaged prizes. All warranty claims must be made with the original manufacturer or issuer.

A winner will not receive the difference, if any, between the retail value at the beginning of the Contest and the retail value at the time of prize delivery.

If the prize is a cash award, gift card, or e-gift card, and further subject to the terms below, Sponsor is not responsible for any prize lost in the mail or technical issues resulting in failure of delivery of the prize. Replacement prize may be issued upon request at the Sponsor’s discretion. E-gift card issuer terms and conditions may apply. No refund or compensation will be paid in the event a gift card, voucher, or certificate can no longer be redeemed because the intended company/retailer has closed or is unavailable. Sponsor is not responsible for, and will not replace, lost, mutilated, or stolen gift cards, vouchers, or certificates.

If the prize involves tickets to a sporting event, concert, or show (“Event”), no refund or compensation will be paid in the event of cancellation or delay of the Event. Sponsor will not be liable if the Event, or any portion of it, is cancelled or delayed. Sponsor may, in its sole discretion, attempt to reschedule for a future event. Prize winner is prohibited from selling or reselling any ticket prize. Any such sale is deemed a breach of this contract and may subject winner to legal action and disqualification from participating in future promotions. Event tickets are subject to certain terms and conditions as specified by issuer. The terms and conditions of the Event tickets may govern if the Event is cancelled due to weather, an act of God, an act of terrorism, civil disturbance, or any other reason. Sponsor is not responsible for, and will not replace, lost, mutilated, or stolen Event tickets, vouchers, or certificates. Exact details, including seat locations, shall be determined in the sole discretion of Sponsor.

4. Winner Notification and Acceptance Sponsor will determine and notify the winning participant on or about the same day that the Contest Period ends, unless otherwise specified.

A PARTICIPANT IS NOT A WINNER OF ANY PRIZE UNLESS AND UNTIL SPONSOR HAS VERIFIED ELIGIBILITY AND THE WINNER’S COMPLIANCE WITH THESE AND ANY OTHER APPLICABLE RULES.

Notification will vary according to the method of entry; a potential winner may be notified by a message to his or her Social Media Platform account, by email, or by a telephone call to the telephone number included on such person’s entry, as applicable. In order to claim a prize, and unless otherwise stated by Sponsor, the potential winner must respond to Sponsor’s notification within twenty-four (24) hours of first attempted notification.

Unless otherwise specified by Sponsor, to claim his/her prize, the potential winner must personally visit Sponsor’s offices at 12238 Silicon Drive, Suite 100, San Antonio, TX 78249 within thirty (30) business days after notification (unless otherwise specified) during regular business hours (between 8:30 a.m. CST and 5:00 p.m. CST, weekdays, excluding holidays) and present an accepted form of identification. Subject to the Contest’s eligibility requirements, accepted identification includes: a) a valid Texas driver’s license or other Texas-issued photo ID; or b) a valid photo ID issued by another state or the U.S. government accompanied by acceptable proof of residency in Texas, such as a recent copy of a utility bill. Failure to present the required identification and proof of residency will result in a potential winner’s disqualification and the forfeiture of his or her interest in any prize. Prizes must be claimed by the person identified as the potential winner. No person is permitted to claim a prize on another person’s behalf.

For a cash award, gift card, or e-gift card, prizes are issued to a winner’s mailing address or email address within four (4) weeks following Sponsor’s notification of winning the prize.

Sponsor’s inability to reach a potential winner after a reasonable (as solely determined by Sponsor) effort has been made, the failure of a potential winner to timely respond to a prize notification, the return of any prize notification as undeliverable, the inability of winner and his/her guest to travel within the time period specified by Sponsor (as applicable), and/or the failure of a potential winner to comply with any term or condition of these Official Rules or any other applicable rules may, in Sponsor’s sole discretion, result in the potential winner’s disqualification and the selection of a substitute winner by based upon random selection, in Sponsor’s sole discretion. If Sponsor declines to select a substitute winner, or if the selected substitute winner is not eligible, fails to respond to Sponsor’s notification, or is otherwise disqualified, the prize(s) will remain unawarded.

A winner may waive the right to receive a prize. Prizes are non-assignable, nontransferable, and cannot be redeemed for cash. No substitutions are allowed by the winner. Prizes and individual components of prize packages are subject to availability. Sponsor reserves the right to substitute prizes or components of prize packages with a prize or component of equal or greater value. Winner is solely responsible for reporting and payment of any taxes on a prize. Winner may be required to provide his/her valid Social Security Number to Sponsor for tax purposes and/or complete an IRS W-9 form in order to claim a prize. Winners are solely responsible for all federal, state, and local taxes on prize value and, as applicable, will be issued an IRS Form 1099 based on the prize value determined by Sponsor. Prizes not won and claimed by eligible winners in accordance with these Official Rules and any other applicable rules will not be awarded and will remain the property of Sponsor.

5. Participation By participating, participants agree to be bound by these Official Rules and the decisions of Sponsor and any Contest judges or administrators selected by Sponsor, which are final and binding in all respects. Sponsor reserves the right to disqualify persons found tampering with or otherwise abusing any aspect of this Contest as solely determined by Sponsor. In the event the Contest is compromised by a virus, unauthorized human intervention, tampering, or other causes beyond the reasonable control of Sponsor that corrupt or impair the administration, security, fairness, or proper operation of the Contest, Sponsor reserves the right in its sole discretion to suspend, modify, or terminate the Contest. Should the Contest be terminated prior to the stated expiration date, Sponsor reserves the right to award prizes based on the entries received before the termination date. Proof of sending or submission of an entry will not be deemed proof of receipt by Sponsor.

6. Publicity EXCEPT WHERE PROHIBITED, BY ENTERING THE CONTEST, YOU AGREE THAT SPONSOR, COMMUNITY FIRST HEALTH PLANS, INC., PRIZE PROVIDERS, SOCIAL MEDIA PLATFORMS, AND THEIR RESPECTIVE SUBSIDIARIES, AFFILIATES, SUPPLIERS, DISTRIBUTORS, ADVERTISING/ PROMOTION AGENCIES, AND PRIZE SUPPLIERS AND EACH SUCH COMPANY’S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE “RELEASED PARTIES”) HAVE THE ABSOLUTE RIGHT AND PERMISSION TO PUBLISH YOUR ENTRY OR LIKENESS ON THE WEBSITE IN CONNECTION WITH THE CONTEST FOR ANY COMMERCIAL, PUBLICITY, OR PROMOTIONAL PURPOSE WITHOUT LIMITATION, REVIEW OR APPROVAL, OR COMPENSATION TO YOU. BY ENTERING, YOU GRANT THE RELEASED PARTIES AN EXCLUSIVE, ROYALTY-FREE AND IRREVOCABLE LICENSE AND RIGHT (BUT NOT THE OBLIGATION) TO COPY, EDIT, ADAPT, MODIFY, REPRODUCE, PUBLISH, CREATE DERIVATIVE WORKS OF, DISTRIBUTE, USE, OR OTHERWISE PUBLICLY DISPLAY ANY OR ALL OF YOUR ENTRIES, OR ANY PORTION THEREOF, IN ANY MANNER OR MEDIUM THROUGHOUT THE WORLD IN PERPETUITY, FOR COMMERCIAL, PUBLICITY, OR PROMOTIONAL PURPOSES, AND TO LICENSE OTHERS TO DO SO, WITHOUT LIMITATION, REVIEW OR APPROVAL, OR COMPENSATION TO YOU.

7. Indemnification If Sponsor’s use of your entry causes Sponsor to be subject to a claim by any third party, you agree to indemnify and hold harmless the Released Parties, Apple, Inc., Google, Inc., and all persons acting by, through, under or in concert with them, against any and all damages, costs, judgments and expenses (including reasonable attorney’s fees) which the Released Parties (or any one of them) may incur as a result of the use of your entry.

8. Release BY PARTICIPATING IN THE CONTEST, EACH PARTICIPANT AGREES TO FULLY RELEASE, FOREVER DISCHARGE AND HOLD HARMLESS THE RELEASED PARTIES, APPLE, INC., AND GOOGLE, INC. FROM AND AGAINST ANY CLAIMS, COSTS, LIABILITIES, LOSSES, INJURIES, AND DAMAGES ARISING OUT OF THE CONTEST, INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR PERSONAL INJURY, DEATH, OR DAMAGE TO OR LOSS OF PROPERTY, LOSS OF ENJOYMENT, OR ANY OTHER HARM WHATSOEVER ARISING OUT OF: (1) PARTICIPATION IN THE CONTEST; (2) THE QUALITY, RECEIPT, POSSESSION, USE, OR MISUSE OF ANY PRIZE; OR (3) ANY TRAVEL OR ACTIVITY THAT IS RELATED TO THE CONTEST OR ANY PRIZE.

9. Limitations of Liability BY PARTICIPATING IN THE CONTEST, PARTICIPANTS ACKNOWLEDGE AND AGREE THAT EVERYTHING REGARDING THIS CONTEST, INCLUDING THE PRIZE(S), ARE PROVIDED “AS IS” AND THAT SPONSOR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE PRIZE(S) AND SPONSOR HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THE RELEASED PARTIES, APPLE, INC. AND GOOGLE, INC. ARE NOT RESPONSIBLE FOR: (1) ANY INCORRECT OR INACCURATE INFORMATION, WHETHER CAUSED BY PARTICIPANTS, PRINTING OR PRODUCTION ERRORS, OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR EMPLOYED IN THE CONTEST; (2) TECHNICAL FAILURES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO MALFUNCTIONS, INTERRUPTIONS, OR DISCONNECTIONS IN PHONE LINES OR NETWORK HARDWARE OR SOFTWARE; (3) UNAUTHORIZED HUMAN INTERVENTION IN ANY PART OF THE ENTRY PROCESS OR THE CONTEST; (4) TECHNICAL OR HUMAN ERROR WHICH MAY OCCUR IN THE ADMINISTRATION OF THE CONTEST, THE PROCESSING OF ENTRIES, OR THE NOTIFICATION OF ANY WINNER; OR (5) ANY INJURY OR DAMAGE TO PERSONS OR PROPERTY WHICH MAY BE CAUSED, DIRECTLY OR INDIRECTLY, IN WHOLE OR IN PART, FROM A PARTICIPANT’S PARTICIPATION IN THE CONTEST OR RECEIPT OR USE OR MISUSE OF ANY PRIZE.

Only the stated number of prizes will be awarded in the Contest. In the event that production, technical, seeding, programming, or any other reasons cause more than the stated number of prizes to be available and/or claimed, Sponsor reserves the right to award only the number of prizes specified by a random drawing among all legitimate eligible prize claims.

10. Construction The invalidity or unenforceability of any provision of these Official Rules shall not affect the validity or enforceability of any other provision. In the event that any such provision is determined to be invalid or otherwise unenforceable, these Official Rules shall be construed in accordance with their terms as if the invalid or unenforceable provision were not contained therein.

11. No Affiliation Unless otherwise stated, no Contest is sponsored, endorsed, or administered by, or associated with, Apple, Inc., Google, Inc., or any Social Media Platform. Any questions, comments, or complaints regarding the Contest should be directed to the Sponsor.

12. Sponsor Contests are sponsored by Community First Health Plans, Inc. The decisions of Sponsor regarding the selection of winners and all other aspects of a Contest shall be final and binding in all respects. Sponsor will not be responsible for typographical, printing, or other inadvertent errors in these Official Rules or in other materials or announcements relating to a Contest. Sponsor reserves the right to amend, suspend, or cancel a Contest at any time. For a list of winners or a copy of these Official Rules, send a self-addressed, stamped envelope to “Winners List/Official Rules” (as applicable), Community First Health Plans, Inc., 12238 Silicon Drive, Suite 100, San Antonio, TX 78249. If you have any questions regarding this Contest, please contact info@cfhp.com. 

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