Select Page

After a three year pause due to the COVID-19 Public Health Emergency, Texas Health and Human Services Commission (HHSC) is restarting eligibility reviews.

If you have Medicaid or CHIP, take these steps to find out if you can keep your coverage.

Make sure HHSC has your current contact information, like your address, phone number, pregnancy, etc. as soon as possible! To review or update your contact information, visit and log into your account. If you don’t have a Your Texas Benefits account, it’s easy to set one up. Use these instructions.

HELP! I forgot my password | I forgot my user name

Check your mail for a letter from HHSC. The letter will come in a yellow envelope marked ACTION REQUIRED. It may or may not include a form. Review all contents and take any action required.

You might get text or email alerts if you signed up for e-notifications when creating Your Texas Benefits account.

Complete your renewal forms online at The best way to renew is online, but you can also renew via mail, fax, or by calling 2-1-1 and selecting option 2.

If you don’t respond to renewal or information requests from HHSC, you may lose your benefits.

Need Help?

Community First Health Plans can help any Medicaid/CHIP recipient with their renewals forms and answer questions about the renewal process.

Beginning September 1, 2024 Community First Health Plans, Inc. will be adding STAR+PLUS to its line of health care products.

Member Portal
Provider Portal