An arctic cold front and possible precipitation are expected in San Antonio and surrounding counties this weekend, beginning Saturday, January 24, and lasting through Monday, January 26.
For a list of local community resources, including tips to stay safe and warm, please read our winter weather blog.
If you have special health care needs and need assistance, please contact your assigned Service Coordinator directly. Your Service Coordinator can help you:
- Replace necessary medical equipment, services, or supplies.
- Get medications/prescriptions
- Find community resources that can help you get access to food or shelter
- Get transportation to a medical appointment or pharmacy
Important Community First Phone Numbers
Community First is committed to supporting our community as we deal with extreme weather conditions. For important updates and information for Community First Members, please click here.
Member Services: 1-800-434-2347
Member Services: 1-855-607-7827 | Service Coordination: 210-358-6403
(STAR Kids and STAR+PLUS Members can also contact their Service Coordinators Directly.)
Member Services: 1-833-434-2347
Member Services: 1-888-512-2347
Member Services: 1-800-434-2347
Additional Community Resources & Safety Tips
Safety Tips
- Texas Ready – Winter Storm Safety Tips
- Preparedness Tips for Texans
- Winter Weather Preparedness Guide (ENG)
- Winter Weather Preparedness Guide (SPAN)
- American Red Cross Heater Safety Tips
- Generator Safety
- Texas General Land Office Winter Weather Preparedness
- University Health Cold Weather Safety and Injury Prevention
- Winter Storms: Tips for Preparing Your House and Pipes