Provider Educational Sessions

Community First Health Plans is proud to offer virtual training sessions instructed live and created specifically for Community First Providers. Use this page to review course descriptions and register for the session(s) of your choice.

IMPORTANT: Community First Providers MUST complete the “Provider Onboarding” session within 30 days of their effective date, per their contract agreement with Community First. STAR+PLUS Providers need only complete the “STAR+PLUS Provider Onboarding” session. Once you select a session date and submit the form below, you will receive a Webex invitation from Community First Provider Experience within 24 business hours of registration.

Select Your Session

STAR+PLUS Provider Onboarding

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This required training will orientate Providers to the STAR+PLUS Medicaid program. Topics include services and benefits, Service Coordination, Waiver programs, screenings and assessments, and additional information and resources.

Please select a session date.

Provider Onboarding

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This required training will orientate Providers who are new to our network. Topics include Community First’s history in our local community, our lines of business, credentialing/recredentialing, cultural competency, Member eligibility, accessibility standards, authorizations, claims, and more.

Please select a session date.

Provider Portal and Authorization Overview

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This training will introduce Providers and their staff to the secure, online Community First Provider Portal. Topics include creating an account, navigating the platform, and utilizing all features, including submitting authorizations and claims, to streamline business with Community First.

Please select a session date.

LTSS/EVV Overview

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This training will provide a comprehensive overview of Long-Term Services and Supports (LTSS) and Electronic Visit Verification (EVV), staples of the STAR+PLUS and STAR Kids programs. Topics include policies, resources, requirements, and responsibilities.

Please select a session date.

Provider Forum

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The Provider Forum provides timely and important news and updates from Community First and governing bodies, including Texas Health and Human Services Commission (HHSC).

Please select a session date.

Name(Required)

First Last

Provider/Group/Practice Name(Required)

Tax ID Number (TIN)(Required)

Personal Email Address(Required)

Please list any additional questions you would like answered during your session(s) of choice.

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Community First Provider Portal

Register for a Community First Provider Portal account to access Community First U, an online learning hub with self-guided trainings, on-demand sessions, and more. Use the Portal to verify Member eligibility, streamline claims, submit authorizations, and more.

Provider Educational Sessions

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Community First Provider Portal

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Avenida Guadalupe

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