Payspan Portal Production Maintenance – Saturday, August 16, 5:00 P.M. (ET) through 8:00 P.M. (ET)

Aug 14, 2025 | Provider News

Dear Valued Zelis® Customer:

Zelis® is utilizing a maintenance window for the Payspan Portal from 5:00 P.M. (ET) – 8:00 P.M. (ET) on Saturday, August 16, 2025.

Note: We will end the maintenance early if the activities are completed by 8:00 P.M. (ET).

The following System Availability chart notes affected services.

Community First Members affected by severe weather can contact Member Services at 1-800-434-2347 for support. If you have special health care needs and need assistance, please contact your assigned Service Coordinator directly.

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