Community First is proud to offer high-quality health care coverage for individuals and families. We believe that everyone deserves access to the services and support needed to live a healthier life. We are proud to have touched the lives of over 3 million individuals since 1995.
Community First Health Plans was established in 1995 by University Health specifically to begin providing health care coverage to the citizens of Bexar and it’s seven surrounding counties.
At Community First, our mission is to not only improve the health outcomes of our Members, but also the overall health of our community. A portion of all Community First’s proceeds goes directly into improving the community we are a part of.
Key Details: Community First Health Plans has created a new Provider Services line to streamline support: 210-358-6030. Make this your go-to number to replace calling different Community First numbers for different services. Call 210-358-6030 for assistance with:...
Key Details: Program providers, financial management services agencies (FMSAs), and Consumer Directed Services (CDS) employers that use HHAeXchange as their state-provided Electronic Visit Verification (EVV) system vendor can submit support requests through the...
The Texas Health and Human Services Commission (HHSC) approved payment rates for Nursing Facilities (NF) effective September 1, 2025. HHSC will transition NF providers from the Resource Utilization Group, Version III (RUG-III) payment methodology to the Patient-Driven...
HHSC will host the next Financial Management Services Agencies (FMSAs) Quarterly Webinar on Friday, June 27, 2025, from 1:00 to 3:00 p.m. This mandatory virtual training is only for FMSAs currently contracted with HHSC or a managed care organization. Topics will...
Effective for dates of service on or after April 1, 2025, the rental of dual-function home ventilators (procedure code E0468) is a benefit of Texas Medicaid. Note: The Texas Health and Human Services Commission (HHSC) must present new proposed benefits at a rate...
HHSC published Information Letter No. 2024-15 regarding the 2024 Cost Report and 2024 and 2025 Accountability Report Training Information. Preparers must attend cost report training for every program for which a cost or accountability report is submitted. If...
Community First Members affected by severe weather can contact Member Services at 1-800-434-2347 for support. If you have special health care needs and need assistance, please contact your assigned Service Coordinator directly.