Apr 16, 2026 | Provider Resource
Community First provides free, 24-hour access to interpreter services at no cost for Community First Members with limited English proficiency (LEP) or who use sign language. Interpreters are available in more than 200 languages by request. Please use our...
Apr 16, 2026 | Provider News, Provider Resource
THIS INFORMATION APPLIES TO PROVIDER REFUNDS ONLY. If you believe you have received an overpayment from Community First Health Plans or we have identified an overpayment and requested a refund, please submit the following : A check issued to Community First Health...
Apr 13, 2026 | Provider News, Provider Resource
This tip sheet outlines Community First Health Plans, Inc. and Community First Insurance Plan (Community First) requirements for identifying, applying, and maintaining preauthorization exemptions, including correct claim submission procedures and documentation...
Mar 4, 2026 | Provider Resource
Use the NEW Community First Provider Quick Reference Guide to easily access information providers use most, including: Provider Services contact information Authorizations fax numbers Claims information This guide makes it easier to navigate key operational processes...
Mar 26, 2026 | Provider News, Provider Resource
TMHP is aware that some newly issued Texas Medicaid patient control numbers (PCNs) appear as ineligible in certain TMHP systems. Providers that have a client with a Medicaid PCN that begins with a “9” should check the Medicaid Client Portal to verify eligibility. This...
Mar 24, 2026 | Provider News, Provider Resource
Community First Health Plans is currently conducting its annual Provider Satisfaction Survey as part of ongoing quality improvement efforts. A random sample of Providers will be selected to participate. The survey gathers feedback on your experience working with...
