HHSC has extended the compliance reviews grace period for Personal Care Services Required to Use EVV (PDF) from May 31 to December 31, 2024, for all program providers, financial management services agencies (FMSAs) and Consumer Directed Services (CDS) employers.
During the grace period, HHSC and MCOs will not take enforcement action against program providers, FMSAs, and CDS employers who do not meet EVV compliance requirements for EVV Usage and home phone landline reviews.
Key Details:
Payers will continue to conduct EVV Compliance reviews and send compliance notifications.
- Monitor compliance reports monthly, at a minimum.
- Use the EVV system as required.
- Provide system training to attendants/employees as needed.
- Complete all required visit maintenance.
- Train or re-train service providers or CDS employees on clock-in and clock-out methods.
- Establish a process to monitor compliance reports with their CDS employer or FMSA unless they have read-only access in the EVV system (Option 3 on Form 1722).
- Ask questions.
Resources:
Review section 10000 of the EVV Policy Handbook for more information about EVV Compliance grace periods.
Next steps for Providers:
Providers should share this communication with their staff.
Community First Resources:
https://communityfirsthealthplans.com/provider-newsletter
https://communityfirsthealthplans.com/providers/
Contact:
Email ProviderRelations@cfhp.com or call 210-358-6294.