Existing EVV Users: Temporary Policies for COVID-19

HHSC is issuing temporary EVV policies due to impacts of coronavirus (COVID-19). The temporary policies are effective March 20, 2020 through April 30, 2020.

HHSC will continue to monitor the impacts of COVID-19 as it relates to EVV and will provide further guidance, as needed.

This information is for program providers currently required to use Electronic Visit Verification.

Resources

Community First Members who have been impacted by the floods can contact Member Services at 1-800-434-2347.

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