Community First Health Plans, Inc. (Community First) is happy to announce a partnership with ProgenyHealth, a company which specializes in Neonatal Care Management Services. This is an exciting opportunity. ProgenyHealth’s care management program will enhance services to our Members and support our mission to make a lasting difference in our Members’ lives by improving their health and well-being.
Under the agreement that begins October 1, 2025, ProgenyHealth’s Neonatologists, Pediatricians, and Neonatal Nurse Care Managers will work closely with Community First Members, as well as attending physicians and nurses, to promote healthy outcomes for Community First premature and medically complex newborns.
The benefits of this partnership to you:
- The support of a team who understands the complexity and stress of managing infants in the NICU and will work with you to achieve the best possible outcomes
- A collaborative and proactive approach to care management that supports timely and safe discharge to home
- A company that believes in sharing best practices and works with NICUs nationwide to improve the health outcomes of our next generation
Families will have a dedicated case manager who will give support and education to Members in the program, and access to an “on-call” staff member available 24/7. For our hospitals, ProgenyHealth will serve as a liaison for Community First, providing inpatient review services and assisting with the discharge planning process to ensure a smooth transition to the home setting.
Your process for notifying Community First of infants admitted to a NICU or special care nursery will remain the same. Community First will notify ProgenyHealth of admissions, and their clinical staff will contact your designated staff to perform utilization management and discharge planning throughout the inpatient stay.
If you wish to learn more about ProgenyHealth’s programs and services, visit progenyhealth.com. Thank you for your partnership in caring for Community First Members.
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