Program providers, financial management services agencies (FMSAs), Consumer Directed Services (CDS) employers, and CDS employees can attend HHAeXchange Open Hours webinar sessions to ask questions, see methods demonstrated, or schedule a one-on-one session for additional help and training.
Key Details:
Open Hours Webinar Sessions
The webinar sessions will be available Monday through Friday until November 3 and do not require registration, so attendees can drop in and out between the selected hours.
Program providers and FMSAs join here.
The webinar sessions will cover the following topics:
- Monday, Wednesday, Friday: 9 a.m. – 11 a.m.
- And a final session on Friday, November 3 from 1 p.m. – 3 p.m.
- Administrative
- Service Provider Management
- Member Management
- Scheduling
- EVV Clock In and Clock Out/EVV Visit Management
- Manual Visit Management
- Call Dashboard
- Tuesdays/Thursdays: 9 a.m. – 11 a.m.
- Billing
FMSAs, CDS employers, and CDS employees join here.
The webinars will cover the following topics:
- Fridays: 9 a.m. – 11 a.m.
- Services Portal
- EVV Clock In and Clock Out/EVV Visit Management
One-On-One Sessions
EVV users may schedule a one-on-one session with an HHAeXchange expert for additional help and training. Click here to book a one-on-one session.
RESOURCES:
For more information, visit the HHAeXchange Texas Open Hours web page.
Next steps for Providers:
Providers should share this communication with their staff.
Community First Resources:
Contact:
Email ProviderRelations@cfhp.com or call 210-358-6294.