The state provided Electronic Visit Verification (EVV) system vendor, HHAeXchange will host a town hall on October 30, 2025, for EVV program providers, FMSAs, and CDS employers who use HHAeXchange as their EVV system. The webinar will be recorded and available.
In addition, HHAeXchange’s Annual System Training for Program Providers and FMSAs is scheduled for November 13, 2025, and December 10, 2025.
Key Details:
October 30, 2025, 2:00pm – 3:00pm (CST): HHAeXchange Texas Town Hall: Register for webinar
- HHAeXchange hosts the virtual Texas Town Hall to share information on recent HHAeXchange system enhancements. HHAeXchange will review resolutions for holds in the EVV Aggregation Transaction Manager.
- Attendees will receive additional resources for support and participate in a live question and answer (Q&A) session.
Upcoming Annual System Training for Program Providers and FMSAs
- November 13, 2025: 10-12pm CST; Webinar Registration – Zoom
- December 10, 2025: 11-1pm CST; Webinar Registration – Zoom
Resources:
- Uniform Managed Care Manual Chapter 8.7.1, Electronic Visit Verification Requirements, Section XII.B.6.b
- TXsupport@hhaexchnage.com
Providers are encouraged to share this information with their staff. If you have any questions about this notice, please email Provider Relations at ProviderRelations@cfhp.com or call 210-358-6030. You can also contact your Provider Relations Representative directly.
To access all Provider alerts:
- Log into the Community First Provider Portal
- Go to CommunityFirstHealthPlans.com/Provider-News
- Sign up for the Community First Provider eNewsletter