Community First is proud to offer high-quality health care coverage for individuals and families. We believe that everyone deserves access to the services and support needed to live a healthier life. We are proud to have touched the lives of over 3 million individuals since 1995.
Community First Health Plans was established in 1995 by University Health specifically to begin providing health care coverage to the citizens of Bexar and it’s seven surrounding counties.
At Community First, our mission is to not only improve the health outcomes of our Members, but also the overall health of our community. A portion of all Community First’s proceeds goes directly into improving the community we are a part of.
HHAeXchange is hosting an EVV system training webinar on Wednesday, February 12, 2025, from 11:00 a.m. – 12:00 p.m. CST for Consumer Directed Services (CDS) employers who use HHAeXchange as their EVV system. Key Details: Attending the webinar will complete the annual...
Read all about it! The Community First 2022 Fall/Winter Provider Newsletter is now available to read and download on our website! Our Provider Newsletter has curated news specifically for Community First Providers, including: EVV Policy Handbook updates Claims...
Effective January 1, 2025, the payers, HHSC and MCOs, will begin EVV Usage reviews to ensure state-required personal care services and home health care services, are in compliance with EVV requirements and policies. Payers will begin contract or enforcement action for...
The Texas Health and Human Services Commission (HHSC) is notifying program providers and financial management services agencies (FMSAs) that the Texas Medicaid & Healthcare Partnership (TMHP) has published the Proprietary System Operator (PSO) ORR 2025 Onboarding...
To enhance program integrity, HHSC is reducing the use of alternative devices as an approved method of clocking in and clocking out for EVV-required services. The phased reduction will begin September 1, 2025, and complete on September 1, 2028. By September 1, 2028,...
Effective January 1, 2025, Community First Health Plans, Inc. and HHSC will conduct EVV usage reviews to ensure that Personal Care Services (PCS) and Home Health Care Services (HHCS) meet state-mandated EVV requirements. This includes the potential for contract...
Community First Members affected by severe weather can contact Member Services at 1-800-434-2347 for support. If you have special health care needs and need assistance, please contact your assigned Service Coordinator directly.