Category: Provider Resource

Claim Appeal Form

Community First Claim Appeal Form (PDF) Providers have the right to appeal the denial of a claim by Community First Health Plans. To file an appeal, Providers should complete the Community First Claim Appeal Form (linked above). Mail the completed form, a copy of the...

EVV Policy Reminder for Severe Weather

In response to the recent severe weather, HHSC is issuing the following guidance for EVV program providers, financial management services agencies (FMSAs), and Consumer Directed Services (CDS) employers. Key Details: All service delivery for an EVV-required service...

Community First Members affected by severe weather can contact Member Services at 1-800-434-2347 for support. If you have special health care needs and need assistance, please contact your assigned Service Coordinator directly.

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