Health Plans
- - - Community First is proud to offer high-quality health care coverage for individuals and families. We believe that everyone deserves access to the services and support needed to live a healthier life. We are proud to have touched the lives of over 3 million individuals since 1995.
      
      LEARN ABOUT OUR HEALTH PLANS
  - - Medicaid
  - - Medicare
      - Medicare Advantage Alamo (HMO)
      - Medicare D-SNP (HMO)
  - - Marketplace
      - University Community Care Plan (UCCP)
  - - Commercial
      - University Family Care Plan (UFCP)
      - Commercial HMO
About
- - - Community First Health Plans was established in 1995 by University Health specifically to begin providing health care coverage to the citizens of Bexar and it’s seven surrounding counties.
  - - University Health
    - Careers
Community Impact
- - - At Community First, our mission is to not only improve the health outcomes of our Members, but also the overall health of our community. A portion of all Community First’s proceeds goes directly into improving the community we are a part of.
News & Events
- - - Stay up-to-date with the latest Community First news, learn about upcoming community events, and read helpful articles from our blog.
Providers
Contact
- - - We are local and ready to help!
  - - Media Contact
    - Media Kit

Health Plans
- - - Community First is proud to offer high-quality health care coverage for individuals and families. We believe that everyone deserves access to the services and support needed to live a healthier life. We are proud to have touched the lives of over 3 million individuals since 1995.
      
      LEARN ABOUT OUR HEALTH PLANS
  - - Medicaid
  - - Medicare
      - Medicare Advantage Alamo (HMO)
      - Medicare D-SNP (HMO)
  - - Marketplace
      - University Community Care Plan (UCCP)
  - - Commercial
      - University Family Care Plan (UFCP)
      - Commercial HMO
About
- - - Community First Health Plans was established in 1995 by University Health specifically to begin providing health care coverage to the citizens of Bexar and it’s seven surrounding counties.
  - - University Health
    - Careers
Community Impact
- - - At Community First, our mission is to not only improve the health outcomes of our Members, but also the overall health of our community. A portion of all Community First’s proceeds goes directly into improving the community we are a part of.
News & Events
- - - Stay up-to-date with the latest Community First news, learn about upcoming community events, and read helpful articles from our blog.
Providers
Contact
- - - We are local and ready to help!
  - - Media Contact
    - Media Kit

Category: EVV News

Important Reminders for HHAeXchange Customer Support Requests

Jul 1, 2025 | EVV News, Provider Resource

Key Details: Program providers, financial management services agencies (FMSAs), and Consumer Directed Services (CDS) employers that use HHAeXchange as their state-provided Electronic Visit Verification (EVV) system vendor can submit support requests through the...

List of 2024 Cost Reports Required for LTSS Providers

Mar 31, 2025 | EVV News, HHSC News, Provider News, Provider Resource

HHSC’s Provider Finance Department (PFD) is providing a list of 2024 Cost Reports required for STAR+PLUS Long-Term Services and Supports (LTSS). The Providers listed in the attachment have a required 2024 cost report due on April 30, 2025. In accordance with 1 TAC...

Register for HHAeXchange EVV System Training for CDS Employers

Jan 27, 2025 | EVV News, Provider News

HHAeXchange is hosting an EVV system training webinar on Wednesday, February 12, 2025, from 11:00 a.m. – 12:00 p.m. CST for Consumer Directed Services (CDS) employers who use HHAeXchange as their EVV system. Key Details: Attending the webinar will complete the annual...

Fall/Winter 2022 Provider Newsletter Now Available!

Dec 13, 2022 | Community First Providers, EVV News, PEMS, Provider News, Provider Resource

Read all about it! The Community First 2022 Fall/Winter Provider Newsletter is now available to read and download on our website! Our Provider Newsletter has curated news specifically for Community First Providers, including: EVV Policy Handbook updates Claims...

EVV Compliance Grace Period Ends December 31, 2024

Dec 16, 2024 | EVV News, HHSC News, Provider News

Effective January 1, 2025, the payers, HHSC and MCOs, will begin EVV Usage reviews to ensure state-required personal care services and home health care services, are in compliance with EVV requirements and policies. Payers will begin contract or enforcement action for...

EVV PSO Operational Readiness Review (ORR) Sessions Updates

Dec 6, 2024 | EVV News, Provider News

The Texas Health and Human Services Commission (HHSC) is notifying program providers and financial management services agencies (FMSAs) that the Texas Medicaid & Healthcare Partnership (TMHP) has published the Proprietary System Operator (PSO) ORR 2025 Onboarding...