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Program providers, financial management services agencies (FMSAs), Consumer Directed Services (CDS) employers, service attendants and CDS employees may continue using their current EVV systems, AuthentiCare (First Data) or Vesta (DataLogic) through September 30, 2023, to record EVV visits for personal care services (PCS).

Key Details:

Starting October 1, program providers, FMSAs, CDS employers, service attendants, and CDS employees providing PCS are expected to start recording EVV visits using the new state-funded system, HHAeXchange or with a proprietary system (PS) if approved and onboarded with a PS.

Program providers and FMSAs who will be new to EVV, due to the Cures Act Home Health Care Services (HHCS) implementation, must submit the HHAeXchange Provider Onboarding Form by October 31. However, it’s recommended that they complete the form as soon as possible to be able to practice using EVV before the January 1, 2024 implementation.

Additional Information:

Program providers and FMSAs providing PCS that have not been approved as a proprietary system operator must take action now to complete the HHAeXchange Provider Onboarding Form.

Program providers and FMSAs who have completed their provider onboarding form with HHAeXchange may have their staff including CDS employers and CDS employees sign up for training by following the instructions listed in the August 31 notice: HHAeXchange Users Must Register and Complete System User Training


Contact HHAeXchange by October 1, 2023, with any questions about onboarding and using their system.

Next steps for Providers: 

Providers should share this communication with their staff.

Community First Resources:


Email or call 210-358-6294.

Beginning September 1, 2024 Community First Health Plans, Inc. will be adding STAR+PLUS to its line of health care products.

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