Community First Member PortalTake control of your health care - when and where it's most convenient for you - in one, secure place.
Beginning Tuesday, November 30, 2021, you will need to create a new account in order to access the new Member Portal.
Please click on “Create my Member Account” below to get started.
Member Portal Features
Connect with care
Change your PCP and find network providers, specialists, and urgent care centers near you.
View care and costs
See what your health care plan covers, how much you might owe for certain services, and review claims and eligibility.
Access Your Member ID
View, download, and/or print your Member ID card or request a new one be mailed to you, free of charge.
Take your general health survey, join a health and wellness program, and review exclusive offers for Community First Members only.
Create your new Member Portal account in just a few simple steps.
What is the Member Portal?
The Member Portal acts as your own secure website where you can log in with your unique username and password and quickly access information about your health plan.
By using the Member Portal, you can save time and take better control of your health care coverage. In just a few clicks (instead of a phone call) you can change your primary care provider, view or request a new Member ID card, check your eligibility, update your personal information, and more.
You can also access the Member Portal from any device, and toggle to view it in your preferred language!
Review our Member Portal Brochure (ENG – SPN) for more information about the benefits of creating your account.
Member Portal FAQs
Why Do I need to create a new account?
To better serve our Members, we have completely redesigned our portal platform to provide an improved user experience.
If you’ve registered for the Member Portal before, your previous username and password will no longer work. In order to now access the Member Portal, you must create a new account. This is a simple process that should only take a few minutes of your time.
How Do I create my new account?
It’s easy. Follow these steps:
- Click on “Create My Member Account“
- Select “Register Today”
- Enter all required fields, including your name, birth date, and Member ID
- Create your username and password
Once your account has been successfully created, you will be sent a confirmation email.
What Are the benefits of creating an account?
There are many benefits to creating an account and utilizing the Member Portal. Here are just a few:
- View, download, and print your Member ID card
- Request a new Member ID card be mailed to you
- Change your primary care provider
- Review your health care claims
- Check your health care benefits and eligibility
- Update your contact information and communication preferences
I need help registering. Who should I contact?
Our Member Services Department is here to help. Call 1-800-434-2347, Monday through Friday, 8:00 a.m. to 5:00 p.m. for assistance.
Member Portal vs Website
Community First Health Plans’ website, CommunityFirstHealthPlans.com, and our secure Member Portal are both great tools for Members.
Here’s a quick look at both our website and the Member Portal, including their features, what makes them different, and when to use each.