Healthy Texas Women (HTW) providers who intend to provide or continue providing HTW services during program year 2026 (January 1, 2026 – December 31, 2026) must complete the annual recertification process. The recertification window for the 2026 program year will be open from November 1, 2025, through December 31, 2025.
It is important that all providers complete this process before the deadline. Providers who fail to recertify their HTW attestation before it expires will receive claim denials and will not be reimbursed for HTW services.
As part of this process, Providers must also verify and update demographic and account information for each service location. It is essential that the Provider information displayed in the “Find a Doctor” tool on the HTW website remains accurate and up to date.
How to Complete Recertification in PEMS:
Providers can complete the HTW certification and demographic updates through the Provider Enrollment and Management System (PEMS):
- Visit the TMHP provider web page and click on My Account to access PEMS.
- For guidance, refer to the PEMS Instructions for HTW Certification and Attestation, available on the TMHP HTW web page.
- To update demographic information:
- Navigate to the PEMS Instructional Site
- Select Maintenance
- Follow the prompts for your program and provider type
- Choose Maintenance – Practice Location – Demographics
For assistance, contact the TMHP Contact Center at 800-925-9126 and select option 5.
Additional PEMS resources are available:
- Preparing for PEMS Guide (PDF)
- Verifying an Email in PEMS (PDF)
- PEMS Best Practices (PDF)
- PEMS Provider Enrollment Help
- TMHP PEMS YouTube Video Library
Providers are encouraged to share this information with their staff. If you have any questions about this notice, please email Provider Relations at ProviderRelations@cfhp.com or call 210-358-6030. You can also contact your Provider Relations Representative directly.
To access all Provider alerts:
- Log into the Community First Provider Portal
- Go to CommunityFirstHealthPlans.com/Provider-News
- Sign up for the Community First Provider eNewsletter