Dear Valued Zelis® Customer: Zelis® is utilizing a maintenance window for the Payspan Portal from 5:00 P.M. (ET) – 8:00 P.M. (ET) on Saturday, August 16, 2025. Note: We will end the maintenance early if the activities are completed by 8:00 P.M....
Provider News
THSteps Newborn Screening – Key Reminders for Providers
Community First Health Plans would like to remind providers of the THSteps newborn screening requirements and related billing guidance for Medicaid-enrolled infants. Under the Early and Periodic Screening, Diagnosis, and Treatment (EPSDT), newborn screenings are a...
Inactive TMHP User Accounts to Be Deactivated Starting August 11, 2025
Starting August 11, 2025, Texas Medicaid & Healthcare Partnership (TMHP) Provider accounts that have been inactive for a period of two years or more will be deactivated. Providers must log in to their accounts or change their passwords every 90 days to avoid...
Summer 2025 Provider Newsletter Now Available!
For the latest on claims processing, clinical and updates resources, continuing education, compliance updates, and more, read our Community First 2025 Summer Provider Newsletter, now available on our website. Our Provider Newsletter has curated news specifically for...
Community First PCP Incentive: Enhanced Payments for Flu Shots
Influenza is a serious illness that can lead to hospitalization, complications, or even death in young children. Community First Health Plans is seeking your support to ensure that all eligible children aged 6 to 24 months receive two doses of the flu vaccine for...
New Provider Enrollment Assistance Tool
Texas Medicaid & Healthcare Partnership (TMHP) has developed a Provider Enrollment Assistance Tool (PEAT), an online virtual chat assistant that provides instant answers to Texas Medicaid provider enrollment-related questions. PEAT can assist providers to: Find...
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