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Program providers and financial management services agencies (FMSAs) who will be new to EVV due to the Cures Act Home Health Care Services implementation must complete onboarding and EVV Portal training by December 31. It’s recommended to complete the form as soon as possible to be able to practice using EVV before the January 1, 2024, implementation.

Summary of Request:

  1. Complete onboarding with the state-funded EVV vendor system, HHAeXchange, by submitting the HHAeXchange Provider Onboarding Form.
  2. Complete the Texas Medicaid & Healthcare Partnership (TMHP) Learning Management System (LMS) to complete the annual EVV Portal training requirements.
  3. Program providers and FMSAs must submit all HHCS EVV claims to Texas Medicaid & Healthcare Partnership (TMHP) using TexMedConnect, or through Electronic Data Interchange (EDI) using a Compass 21 (C21) Submitter ID starting with dates of service on or after December 1.
  4. Managed care organizations (MCOs) will reject any HHCS managed care claims with EVV services and dates of service on or after December 1, back to the program provider and FMSA directing them to submit the claim to TMHP for EVV claims matching.

Additional Information:

Program providers and FMSAs who do not onboard with HHAeXchange before January 1, 2024, may be unable to record visits. Claims submitted without an EVV visit will be denied.


For specific HHCS billing codes combinations that require the use of EVV, refer to the EVV HHCS Service Bill Codes table in Excel or PDF formats.

Email HHAeXchange for onboarding questions.

Email TMHP for EVV Portal training questions.

Next steps for Providers: 

Providers should share this communication with their staff.

Community First Resources:


Email or call 210-358-6294.

Beginning September 1, 2024 Community First Health Plans, Inc. will be adding STAR+PLUS to its line of health care products.

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