Community First Health Plans is sharing information regarding TMHP’s implementation of a new login platform, TMHP IAMOnline, which will serve as the single sign‑on entry point for Texas Medicaid Provider portal applications beginning June 12.
What Providers Need to Do
Follow the instructions in the email that will be sent from TMHP IAMOnline on June 8, 2026.
After receiving your TMHP activation email, you must:
- Create your TMHP IAMOnline account
- Set your password
- Register multi-factor authentication (MFA)
These steps must be completed within 7 days of receiving your activation email.
Provider MFA Registration
TMHP IAMOnline uses single sign-on and has password self-service capabilities. When logging in to TMHP IAMOnline, Texas Medicaid Providers must use MFA. Providers will:
- Register their MFA when they activate their TMHP IAMOnline account.
- Be automatically enrolled in email-based MFA.
- Have the option to add Okta Verify or Google Authenticator as additional MFA methods.
To access Okta Verify or Google Authenticator, Providers will download the app from the Apple App Store or the Google Play Store to their primary mobile device. Providers can set up the account with either a QR code or with a sign-in uniform resource locator (URL).
Applications Moving to IAMOnline on June 12
- MedLog
- Provider Enrollment and Management System (PEMS)
- Manage IMD Clients
- Electronic Remittance Advice (ERA)
- PA on the Portal
TMHP will notify Providers in future articles of the implementation dates as other online portal applications are transitioned to TMHP IAMOnline.
Important: Providers that already have Texas Health & Human Services (HHS) IAMOnline access for the State of Texas Electronic Provider System (STEPS) must still activate their TMHP IAMOnline account to access their TMHP applications.
Need Help?
Contact the TMHP EDI Help Desk at 888‑863‑3638 for assistance.
Providers are strongly encouraged to review the full TMHP IAMOnline Provider Notice for complete details and instructions.
Action:
Providers are encouraged to share this information with their staff. If you have any questions about this notice, please email Provider Relations at ProviderRelations@cfhp.com or call 210-358-6030. You can also contact your Provider Relations Representative directly.
To access all Provider alerts:
- Log into the Community First Provider Portal
- Go to CommunityFirstHealthPlans.com/Provider-News
- Sign up for the Community First Provider eNewsletter