Apr 16, 2026 | Provider News
Dear Valued Zelis® Customer: Zelis® is utilizing a maintenance window for the Core Product from 5:00 P.M. (ET) – 8:00 P.M. (ET) on Saturday, April 18, 2026. The System Availability chart below outlines the affected services.
Apr 16, 2026 | Provider Resource
Community First provides free, 24-hour access to interpreter services at no cost for Community First Members with limited English proficiency (LEP) or who use sign language. Interpreters are available in more than 200 languages by request. Please use our...
Apr 16, 2026 | Provider News, Provider Resource
THIS INFORMATION APPLIES TO PROVIDER REFUNDS ONLY. If you believe you have received an overpayment from Community First Health Plans or we have identified an overpayment and requested a refund, please submit the following : A check issued to Community First Health...
Mar 30, 2026 | Community First Blog
It’s April, which officially means it’s FIESTA time! If you’re from San Antonio, you probably are quite familiar with the huge city-wide event that brings us all together to celebrate our heritage, culture, history, and diversity. But did you know there’s a larger...
Mar 4, 2026 | Provider Resource
Use the NEW Community First Provider Quick Reference Guide to easily access information providers use most, including: Provider Services contact information Authorizations fax numbers Claims information This guide makes it easier to navigate key operational processes...
Mar 30, 2026 | Community First Blog
Easter is right around the corner, and if you’re wondering where to celebrate locally, look no further! All across the area, we’ve found free, family-friendly Easter events! Hop on over to an Easter egg hunt, hear some live music, or snap a photo with the Easter...
Mar 26, 2026 | Provider News, Provider Resource
TMHP is aware that some newly issued Texas Medicaid patient control numbers (PCNs) appear as ineligible in certain TMHP systems. Providers that have a client with a Medicaid PCN that begins with a “9” should check the Medicaid Client Portal to verify eligibility. This...
Mar 24, 2026 | Provider News, Provider Resource
Community First Health Plans is currently conducting its annual Provider Satisfaction Survey as part of ongoing quality improvement efforts. A random sample of Providers will be selected to participate. The survey gathers feedback on your experience working with...
May 1, 2024 | Member Resource
It never fails. Friday at 5 p.m., your little one spikes a fever, just after the doctor’s office closes. Or you wake up Sunday morning with chills and an awful headache. Sickness and medical emergencies don’t follow a 9 to 5 schedule. It’s important...
Mar 13, 2026 | Provider Resource
Community First has partnered with NAMI Greater San Antonio to offer Community First Members a free, education and support program designed specifically for parents and caregivers of youth (17 and younger) experiencing mental health symptoms or who have a diagnosed...
